We do our best to make sure your smarTrike experience is as pleasant and trouble-free as possible. If you have any inquiries about our products or services please send us a message at help@smartrike.com and we will be happy to assist in any way we can.

frequently asked questions

Within the first 24 hours after you place an order, all you have to do is to send us a request at help@smartrike.com. Upon receiving confirmation that your order was successfully cancelled you will get a full refund.

Sorry, we currently do not deliver items to countries not listed above, but we’re adding more new locations regularly so check back soon!

Check out our YouTube channel. If you don't find what you are looking for, message help@smarTrike.com

Our trikes are designed to hold up to 38 lb.

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The STR7 is intended for use starting 6 months old, while the STR5 & STR3 starts from 9 months old. The STR7 also has an extended canopy, extra padded seat, luxury fabrics.

Free shipping & returns

2-year warranty

financing available

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Have questions about your order, or a general enquiry?