smarTrike currently ships to the following locations: UK only (excluding Northern Ireland)

Order Tracking - once your order has shipped, we will send you a shipping confirmation email containing your tracking number(s).

Shipping to Extended Areas - Sorry, we currently do not deliver items to other countries than listed above.

Shipping in the UK

Orders placed with us before 12 noon will be shipped the same day with DPD.

Orders placed over weekends and bank holidays will normally be shipped the next business day.

Please note that once an item is posted we have no control over postage times and deliveries can be delayed (see note on delayed deliveries below).

UK Delivery Costs
Orders Over £50 - we offer FREE Next Day Delivery for orders placed Monday to Friday before 12 noon (excluding bank holidays). Orders placed on weekends and holidays will normally be processed the next business day.

Orders Below £50 will be posted as Royal Mail Tracked 24 parcel. The shipping cost for orders below £50 is of £4.95.

General Shipping Information 

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization, address verification or order processing. Your order will only be dispatched once payment authorisation and address verification have been received.

Delivery schedules are estimated to the best of our ability, and actual delivery times may vary depending on shipping locations & carriers. Whilst we use all reasonable endeavours to meet the timescales, occasionally external factors may cause unforeseen delays. Therefore, please ensure that you make your order with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this.

Please ensure that you provide a suitable shipping address for the specified delivery times. We cannot be held responsible for any inaccurate addresses provided to us. We are unable to ship to Post Office boxes as we require a signature upon receipt of order.

If an item is out of stock, you will not be able to pre-order it for when it returns into stock.

Unfortunately, from time-to-time items become delayed in the post. Items shipped via the Royal Mail are not considered to be lost before 15 working days for UK deliveries. We will not send replacements or give any refund before this period has elapsed.

Multiple Shipments

Please note that we are only able to ship to one address per order. If you wish to place orders for different delivery addresses, you will need to put one order on for each address required.

Items Damaged in Transit or Faulty on Delivery

If an item is damaged in transit or arrives faulty, please inform us within 7 days after an item is received. We may request photos of the damaged item(s) to confirm the issue before giving a refund or sending a replacement.